Monday, December 25, 2017 Hiland Office Closed

Hiland Water Office will be closed on December 25, 2017 to celebrate Christmas.  We will be back in the office Tuesday, December 26, 2017.

Please feel free to call and leave a message and we will get back to you on Tuesday.

Merry Christmas and have a safe holiday weekend.

Hiland Water Corp - Team
503-554-8333

Stables Route # 20 12-19-2017

 A power pole has been hit causing a power outage that is affecting the customers at Stables.  PGE is onsite and is working on getting this issue resolved.

https://www.portlandgeneral.com/outages/outage-list

The link above can be used to monitor the progress of PGE. 

Thank you for your patience.

Hiland Water Corp
503-554-8333

Flushing Scheduled 12-13 & 12-14 College Park Rt 3 - Penticton Rt 4

Flushing is Scheduled for College Park & Penticton.  You may experience interruption in water flow.



Thank  you for your patience.
Hiland Water Corp

November 27 - Temporary Interruption- Bear Creek

There will be a temporary interruption to water service in Bear Creek to address an emergency leak.  We apologize for any inconvenience.

Thank you for your patience while we address this leak.

Thank you
Hiland Water Corp
503-554-8333

Echo Mountain - Water Source - Emergency Well

Echo Mountain Customers, we are having to utilize the back up well to keep up with the demand for water.

The back up well has Hydrogen Sulfide (or the smell of rotten eggs or sulfur) this is not any cause for alarm, the water is safe to drink.  

 At this time we will be running the back up well until the system can recover for the increased water usage/demand.

Please call the office if you have any questions.

Hiland Water Corp
503-554-8333

Southwood SW 64th Ave - Temporary outage

A leak was reported and a technician is on site. In order to make the repairs sections of 64th avenue will temporarily have water service interruptions.  Once the repairs have been made service will be restored.

Thank you for your patience.
Hiland Water Corp

ROUTINE MAINTENANCE -- College Park - Penticton

Temporary interruptions - Routine work is being performed.  It has caused for interruptions.  This should be resolved by 11:00 am.  We will update the blog as things change.


Thank you for your patience while we make repairs.

Hiland Water Corp
503-554-8333

E-Check Payment Processing - Temporarily down July 6, 2017

E-Check Payment Processing - Temporarily down
We apologize for any inconvenience that this may cause.  We have contacted the service provider and they are working towards a solution to the problem.

Thank you for your understanding.  Feel free to email info@hilandwater if you are experiencing difficulties and as soon as the system is up we will call you to process payment.

Thank you,
Hiland Water Corp

Monday May 29th Office Closure

In Observance of Memorial Day

 Hiland Water Offices will be closed. 

Monday, May 29th.  

We will be back in the office 

Tuesday May 30th during regular business hours.  

9:00 am to 4:00 pm

Outages - Due to Weather

Due to the high winds there are several areas that are having power outages.  PGE has been notified and is working to get power restored as soon as possible.


Below is the link to PGE's  outage map.  It is updated regularly and will have the most up to date information on when the power will be restored.

https://www.portlandgeneral.com/outages/outage-map


Thank you,
Hiland Water Corp

Thursday, March 26, 2017 - Southwood Park

During routine scheduled maintenance flushing  today a mainline break in a cement pipe was discovered.  Crews are on site working to getting things repaired as quickly as possible.

Thank you for your patience while this emergency is being addressed.

Hiland Water Corp
503-554-8333

February 7, 2017 Temporary interruption Shady Cove

You may experience a temporary interruption in the NW portion of Shady Cove.  It will be temporary and should not be a cause for alarm.

Thank you,
Hiland Water Corp

Emergency- Southwood 1/20/2017

Crews are on site on SW 63rd Place addressing a leak.  You may experience low pressure, we are working on getting service restored as soon as possible.  We will update the blog as updates come in.

Thank you,

Hiland Water Corp

UPDATE----Shady Cove Outage 01/12/2017

UPDATE 11:47 am   - Crew is onsite making repairs - We will update as we have information available.








We have had several reports of water outages in Shady Cove, Hiland Water is working on resolving these issues.


Thank you,
Hiland Water Corp

How to keep pipes from freezing - Useful tips

How to Keep Pipes from Freezing

• Insulate Pipes: Insulate hot and cold water pipes in the crawlspace under your house as well as in the basement, attic, and exterior walls (if accessible) with snap-on foam insulation. Make sure foam insulation fits tightly without gaps. Apply duct tape to joints in insulation, and miter foam around elbows, so joints in pipes are completely covered.

• Heat Pipes: Consider wrapping problem pipes with UL approved heat tape that has a built-in thermostat to prevent overheating. Follow the instructions that come with heat tape carefully to keep from causing a fire hazard.
• Sprinkler System: Turn off your sprinkler system, and blow compressed air through the irrigation lines to drain the water.
• Drip Faucets: Drip both hot and cold water at faucets in kitchen and bathroom. This not only keeps water moving through the pipes, but relieves built-up water pressure in the pipes if they should freeze. Set single lever faucets in the center so both hot and cold lines drip. Pay particular attention to pipes running in outside walls.
• Laundry Room: If there isn’t a faucet in the laundry room to drip, set your washing machine on warm, and start the fill cycle periodically for a few minutes to run water through the pipes.
• Icemaker: Set your icemaker to make ice if the icemaker water line runs under house.
• Cabinets: Open cabinet doors under sinks in the kitchen and bath if the cabinets are located on exterior walls, to allow inside heat to pipes.

• Garage: Keep garage door closed during extreme cold weather.
• Foundation: For houses that have a crawlspace, make sure the foundation is completely enclosed, and fill any gaps in foundation walls with caulking or expanding foam. Close or cover the foundation vents under house during extreme cold weather.
• Basement: Close and weather strip exterior basement windows and doors.
• Garden Hose: Disconnect and drain garden hoses.
• Exterior Faucets: To protect exterior faucet around your foundation, either cover faucets with insulated foam covers, cut off water to exterior faucets and open faucets to drain pipes, or install exterior faucets that cut water supply off inside foundation walls.
• Check for Leaks: Once the weather has warmed up, turn off any dripping faucets as well as the icemaker, then monitor the water meter for any unseen leaks.

How to Thaw Frozen Pipes

• Water Cut-Off: Locate the water main cut-off valve, and have a water cut-off key handy before attempting to thaw out frozen pipes.
• Open Faucet: Open the faucet the pipe runs to before thawing a frozen pipe to allow water to flow through the pipe and relieve any built-up pressure in the pipe.
• Heat Frozen Pipe: Use a hair dryer, heat lamp, electric heat tape, or portable space heater to thaw frozen pipes that haven’t burst. Start from the interior faucet end of the pipe, and work your way toward colder end of the pipe.
• Check for Leaks: After pipes have thawed, turn off all water to faucets and the icemaker, and monitor the water meter for any unseen leaks.

Retrived from: https://www.todayshomeowner.com/how-to-prevent-pipes-from-freezing-and-thaw-frozen-pipes/