Saturday, August 14, 2021

Westwood Update

 Hiland has identified a significant leak in the distribution system.  We are working to make repairs as soon as possible.  At this time, we do not have additional information, but the repairs will likely involve a system shutdown.  We will share additional information as it becomes available.

Thank you

~Hiland Water Corp

Update:  Leak has been fixed.  We are optimistic this will help the system water supply.

Tuesday, August 3, 2021

Westwood Update

We are continuing to work on the water supply issues at Westwood. After our last update, the pump was pulled from the main well and the well was cleaned out by a well driller. Unfortunately, the work performed yielded very little improvement. Additionally, the water hauler that was scheduled to deliver water was unable to do so. We've begun working with another water hauler who successfully delivered 14,000 gallons today after running into various delivery obstacles. We appreciate everyone who has diligently conserved water during this time. Apart from the initial reduction in pressure after the well was down for maintenance, we have been able to maintain water service. The water available in the reservoir continues to be minimal, however.

At this time, we are conducting exploratory efforts to re-activate the second well. It is an OHA-approved source, but has not been used in many years. Our technicians are working to install a working pump and determine how much water the well will yield. We are also coordinating to retain a company that can send a specialized camera down the wells in order to evaluate the condition of the construction. It is likely that significant work will be required on one or both wells. Once the evaluations are complete, a plan will be made and communicated. We are working to ensure that water service will be maintained from the reservoir in the event that both wells are offline at the same time for evaluation.

Thank you again for your understanding.  As always, we will do our best to keep you informed.