College Park and Penticton Boil Water Advisories have been removed

 

Attention College Park and Penticton water users:

In consultation with Marion County Health and Human Services, we are pleased to inform you that the water in the College Park Water System (PWS 41-01016) and the Penticton Estates Water System (PWS 41-01392) has been declared safe to drink again.

In accordance with OHA guidelines, a boil water advisory was issued last week. Further testing revealed there is no E coli or bacteria in the drinking water. If you have any questions, please feel free to contact our office toll-free at 855-554-8333 or email us at info@hilandwater.com.

Westwood Boil Water Lifted

 Attention Westwood water users:

In consultation with Lincoln County Environmental Health, we are happy to inform you that the water in the Westwood Water System (PWS 41-00567) has been declared safe to drink again.

We are currently using two temporary storage tanks and have activated our backup well. With these provisions, we expect the water system to provide continuous service while the permanent reservoir is being repaired. Although the boil water advisory was issued as a precaution, all water samples drawn since it was issued have indicated no presence of E. coli or any other bacteria.

Thank you to everyone for your patience throughout this process. If you have any questions, please feel free to contact our office toll-free at 855-554-8333 or email us at info@hilandwater.com.

Sincerely,

Hiland Management

Westwood Update

Last week two small tanks were connected and put into use for temporary service while the large tank is being repaired. Unfortunately, the limited capacity of the tanks combined with the low yield of the well proved insufficient to maintain consistent water service to the community. 

We have been continuing to work toward restoration of the second well to supplement our pumping capacity and received lab results this week that indicated the water in the second well is still suitable for use. This week we reconnected the second well and installed chlorination treatment for it. The well was put into service yesterday and we believe it will give sufficient supply to keep the temporary tanks full with interruption to water service.

Due to the intermittent use of the large reservoir over the last week and the introduction of the second well to the water system, our operators do not recommend removing the boil water notice at this time. Our water samples have consistently indicated that no e coli or coliform are present in your drinking water, however. We will continue to take samples and are hopeful that the boil water guidance can be rescinded soon.

Thank you-Hiland Water

Westwood update Nov 3, 2021

Yesterday, two water tanks were delivered to Westwood for temporary use. Our technicians are constructing piping today that will allow us to fill those tanks. We are hopeful that they will be put into service and the old reservoir will be removed from service in the coming days. After that, water samples will be taken and once lab results show the water is safe to drink, we will notify you that the water is safe to drink again.

We are continuing to work on plans to repair the permanent water tank so it can be used when the weather warms up again. Thank you to everyone for your patience and understanding.

Hiland Water

Westwood Water Quality Update

Last week, our technicians reported damage discovered in the roof of our water storage reservoir and requested that the water users be given a boil water advisory based on the risk that the water could be contaminated. Since then, we have worked to put together a plan to resolve this issue.


As water users were being contacted about the potential contamination, our technicians installed a tarp over the roof of the reservoir to minimize potential contamination and prevent debris from entering the reservoir. The sample taken from the water system that day, however, indicated that E.coli and coliform were not present in the water.


Repairing the reservoir will not be an easy project and will not happen quickly so we have determined that the most expedient way to remove the boil water advisory is to construct a smaller temporary storage reservoir for use until the roof of the permanent reservoir can be repaired. Once the temporary reservoir is in place, we will be able to remove the boil water advisory. It is our expectation that the repair of the permanent reservoir will be complete in spring 2022. That will allow us to clean the tank and put it back in service before the high demand summer season.


Additionally, we have been continuing our effort to increase the yield of our sources in anticipation of increased demand again next summer. We have removed the old pump and installed a new pump in the backup well, which hasn't been used in many years. It appears to have a stronger capacity than the main well, but initial lab results revealed some concerns about it's water quality. We have continued to rehab the second well's pump house and are further exploring the water quality.


~Hiland Water