Holiday Closure Monday 12-24 and Tuesday 12-25

We will be closing the office early today December 24 and will be closed December 25. 
We will resume normal business hours December 26.

We want to wish everyone a safe and happy holiday.

Hiland Water Office

Westwood 31 - Thursday November 8

Leak found and Repair has been made successfully. 

Thank you for all your patience.

Hiland Water Corp
503-554-8333

Westwood RT 31 -Thursday, November 8th

We have received several calls from the customers of Westwood. It has been reported that they are experiencing very low flow.  We are currently en-route to see what is going on.  Thank you for the calls and as soon as we have an update we will post an update.

Thank you,
Hiland Water
503-554-8333

RT 17- Illahe September 12 Scheduled Flushing

RT 17- Illahe  September 12  Scheduled Flushing

Please prepare for interruptions to water service today September 12.  Hiland is in the system flushing the water lines.

WHY FLUSH:

The process of periodically "flushing" water lines is an important preventive maintenance activity.

Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and allowing us to continue to deliver the highest quality water possible to our customers.

The flushing route is carefully planned, and valves are opened and closed to control the direction of the water flow. Flushing the water system on a routine basis removes sediment from lines and keeps the entire distribution system “refreshed”.

 As a result of the line flushing process, residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration consists primarily of harmless silt and air and does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your own home by running all water faucets for a minute or two.

Thank you,
Hiland Water Corp
503-554-8333

September 12 & 13 College Park (RT 3) Penticton (4) Scheduled Flushing

September 12 & 13 College Park (RT 3) Penticton (4) Scheduled Flushing

Please prepare for interruptions to water service today September 12 and tomorrow September 13.  Hiland is in the system flushing the water lines.

WHY FLUSH:

The process of periodically "flushing" water lines is an important preventive maintenance activity.

Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and allowing us to continue to deliver the highest quality water possible to our customers.

The flushing route is carefully planned, and valves are opened and closed to control the direction of the water flow. Flushing the water system on a routine basis removes sediment from lines and keeps the entire distribution system “refreshed”.

 As a result of the line flushing process, residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration consists primarily of harmless silt and air and does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your own home by running all water faucets for a minute or two.

Thank you,
Hiland Water Corp
503-554-8333

RT 26- SOUTHWOOD Wednesday 09-05-2018 Temporary Emergency Shutdown

RT 26- SOUTHWOOD Wednesday 09-05-2018 Temporary Emergency Shutdown

There will be a temporary shutdown to repair an emergency leak.  Water will be restored as soon as the repair has been made.

Technician is onsite working on the repair.

Thank you for your patience.

Hiland Water Corp
503-554-8333

RT 17 Illahe Update

Thank you for the patience,The upper region of the water system should have full pressure once the water system has had the opportunity to recover.  This takes a bit longer to build the full pressure back up.

Thank you again for your patience. 




Hiland Water Corp
503-554-8333

RT 17 Illahe Water System - Emergency - low water pressure

Illahe customers are currently experience low water pressure, we are in the water system working on resolving the issue.  We will have pressure restored as soon as possible.  Thank you for your patience while we are working to get this addressed.

Hiland Water Corp
503-554-8333

Rt 24 Riverbend Water System BOIL WATER NOTICE LIFTED Friday, June 22, 2018

We have been authorized by Lincoln County to lift the boil water notice for Rt. 24 Riverbend water system. We have taken samples that have come back free from bacteria from the lab.  Thank you for your patience as we strive to serve you.


Hiland Water Corp
503-554-8333

RT 24 Riverbend - BOIL WATER NOTICE June 16, 2018

RT 24 Riverbend - BOIL WATER NOTICE June 16, 2018

A BOIL WATER Notice is being issued due to test results received June 16, 2018 showing E. coli that was detected  in the distribution system. Our test samples for our source have come back negative so this appears to only be in the distribution system.

DO NOT DRINK THE WATER WITHOUT BOILING FIRST

Bring all water to a boil, let it boil for one minute and let it cool before using, or use bottled water.  Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

If you are served by Hiland Water in the area below, this notice applies to you.

Hiland Water is working to resolve the issue promptly.

Hiland Water Corp

503-554-8333

1-855-554-8333

RT 24 - Riverbend Friday 6-15-2018 Temporary Shut Down

There will be a temporary shutdown to repair an emergency leak.  Water will be restored as soon as the repair has been made.

Technician is onsite working on the repair. 

Thank you for your patience.

Hiland Water Corp
503-554-8333

Hiland Water is safe to drink in Salem, OR

The City of Salem water department has recently posted a water advisory for their customers. Hiland Water systems does not recieve any water from the City of Salem. We are commited to delivering safe drinking water to our customers. We continue to test our water to State and Federal standards and will update our customers if there is reason for action. Thank you.

For updates from the City of Salem, visit their web page here.

We are honored to continue to serve our customers in the Salem area. 

Phone issues June 7th 2018

Our phone service vendor has been experiencing outages today. They are working on restoring service. Thank you for your patience. Feel free to email the office if you are not able to get through on the phone. Info@hilandwater.com

June 6, 2018 - Phone issues

Hiland Water office is currently experiencing difficulties with the phone system.  We have contacted customer support and they believe that the issue will be resolved by this afternoon.  Please feel free to email: info@hilandwater.com

We apologize for any inconvenience that this may cause.

Hiland Water Office

Illahe Water System May 25, 2018

Water service will continue to have interruptions today as a booster pump is repaired.  We apologize for any inconvenience that this has caused.  We have been working on this since the first page was received and will continue to work on it until the issue has been resolved.

Thank you for your patience.

If you have any questions please call the office at: 503-554-8333

Hiland Water Corp

APRIL 6th - LOMBARD ROUTE #5 TEMPORARY INTERRUPTION

LOMBARD- Route # 5  EMERGENCY WELL PUMP MAINTENANCE

There will be a temporary interruption to water service in the Lombard area to address emergency maintenance needed on the well pump.   We apologize for any inconvenience.

Thank you for your patience while we address this matter.

Thank you
Hiland Water Corp
503-554-8333

March 15th Southwood Park (Rt 26) and Shadow Wood (Rt10) Scheduled Flushing

March 15th  Southwood Park (Rt 26) and Shadow Wood (Rt10) Scheduled Flushing

Please prepare for interruptions to water service today March 15th, between 9:00am to 5:00pm.  Hiland is in the system flushing the water lines.

WHY FLUSH:

The process of periodically "flushing" water lines is an important preventive maintenance activity.

Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and allowing us to continue to deliver the highest quality water possible to our customers.

The flushing route is carefully planned, and valves are opened and closed to control the direction of the water flow. Flushing the water system on a routine basis removes sediment from lines and keeps the entire distribution system “refreshed”.

 As a result of the line flushing process, residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration consists primarily of harmless silt and air and does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your own home by running all water faucets for a minute or two.

Thank you,

Hiland Water Corp

503-554-8333

March 13 & 14 College Park (RT 3) Penticton (4) Scheduled Flushing

Please prepare for interruptions to water service today March 13 and Tomorrow March 14.  Hiland is in the system flushing the water lines. 

WHY FLUSH:

The process of periodically "flushing" water lines is an important preventive maintenance activity.

Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and allowing us to continue to deliver the highest quality water possible to our customers.

The flushing route is carefully planned, and valves are opened and closed to control the direction of the water flow. Flushing the water system on a routine basis removes sediment from lines and keeps the entire distribution system “refreshed”.

 As a result of the line flushing process, residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration consists primarily of harmless silt and air and does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your own home by running all water faucets for a minute or two.

Thank you,
Hiland Water Corp
503-554-8333

RT 17 Illahe Estates - Temporary shutdown

Crews are onsite making repairs to the waterline.  This is an emergency  and it was reported at 2:00 pm. Crews were able to identify the area which was in question from the help of your neighbors.

Crews will be onsite until repairs are finished.


Thank you for your patience and understanding.

Hiland Water Office
503-554-8333