Shady Cove mainline leak - severe

We are aware of a severe mainline leak in Shady Cove affecting service to all water customers served from our mainline line in the vicinity of Highway 62 south of the Rogue River. Our emergency repair crew is being dispatched and currently mobilizing in order to repair the leak and restore service as soon as possible. Due to the nature and location of the leak, work is expected to start on site as soon as there is daylight, Sunday, April 16. To those who are affected by this outage, we apologize for this inconvenience and thank you for your understanding.

Boulder Creek - Removal of boil water notice

Lab results were received today indicating that there is no presence of coliform in the drinking water at Boulder Creek Water System. All previous boil water advisories have been removed and the water is safe to drink. 

There will be additional repairs in the future to replace the temporary pipe on the Slick Rock Creek bridge. You will be notified of the work taking place in advance once it is planned. We are working with ODOT and Lincoln County roads to understand the timeline and prepare accordingly.

Boulder Creek - bridge auto accident

Due to an auto accident on the Slick Rock Creek Rd. bridge near Boulder Creek Dr. Our emergency repair crew was dispatched on the evening of Friday, September 2, 2022 to repair a main waterline break. The damage to the bridge and our water line is substantial and although water service has been restored, an emergency outage is planned for Tuesday, September 6, 2022 to perform further repairs. 

Homes served on Slick Rock Creek Road, New Bridge Road, and New Bridge Court should anticipate water outages on September 6 between 10 AM and 5 PM. If you reside in this area, please continue to follow boil water protocol as a precaution. After repairs are complete, water samples will be taken to a lab to confirm that the water is safe to drink again. Once results are received, we will share them with you.

Water service to all other homes in the Boulder Creek Water System is not expected to be affected and boil water protocols are not in place at this time.

Hiland will be working with Lincoln County to understand what permanent bridge repairs will be taking place in the future and how water service will be affected. We will keep you informed as we learn more. 

Thank you for your patience and understanding.

Echo Mt water outage - March 9, 2022

 A Hiland crew was dispatched the morning of March 9 to respond to a reported water outage in Echo Mt. It is believed a mainline failed somewhere in the water system. We are working to find and repair the damage as soon as possible to restore service. Thank you for your patience.

College Park and Penticton Boil Water Advisories have been removed

 

Attention College Park and Penticton water users:

In consultation with Marion County Health and Human Services, we are pleased to inform you that the water in the College Park Water System (PWS 41-01016) and the Penticton Estates Water System (PWS 41-01392) has been declared safe to drink again.

In accordance with OHA guidelines, a boil water advisory was issued last week. Further testing revealed there is no E coli or bacteria in the drinking water. If you have any questions, please feel free to contact our office toll-free at 855-554-8333 or email us at info@hilandwater.com.